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Services
HospiceXcel Business Consultants has a extensive knowledge in the overall provision of excellent execution of quality compassionate care that is unparalleled in the the industry. Our broad range of experience sets us uniquely apart in the business while offering a full range of services designed to solve your core challenges while taking advantage of the opportunities for success tomorrow.
Clinical Operations Services for hospice organizations offer a full complement of the services that help you run a successful operation. They are tailored to your specific needs. Our practical and proven solutions will benefit you whether you need initial start up or re-engineering, compliance or documentation services, assessment of key performance indicators or performance improvement services, staff education
Compliance Made SimpleThe hospice industry has experienced increased government scrutiny and a growing trend of government scrutiny for documentation compliance with regulations. Due to the government's more sophisticated fraud detection techniques and the interpretive nature of documentation, the risk potential is higher in our complex operating environment.HospiceXcel Business Consultants will use our extensive industry knowledge and experience to help protect your organization from civil or criminal actions and limit your compliance risk by regularly tracking regulations and legislation that impact our industry.
The overall goal of our Compliance and Risk consulting services is to help minimize your risk and preserve and protect your organization's valuable assets. We will support you throughout all phases of your compliance process by:
- Assessing your current state of reimbursement, clinical, and operational compliance
- Providing a clinical documentation improvement program
- Working closely with your legal counsel and Compliance Officer to determine any reporting or disclosure responsibilities
We then provide you with detailed reports of those findings and recommendations for needed changes.ConsultingCLINICAL PROGRAM EVALUATION
HospiceXcel Business Consultants will help you improve your clinical services by reviewing all aspects of your clinical operation. We also help you prepare for surveys or conduct follow-up on Plans of Correction after the survey.
HOSPICE HOUSE DEVELOPMENT
Assess the need and financial viability of building a hospice house in your community. HospiceXcel Business Consultants will help you plan, build and create a home environment to care for terminally ill patients in your area. HBC staff will show you how to provide quality professional medical services that are reimbursed by insurance.
LEADERSHIP TRAINING
Let HospiceXcel Business Consultants provide training to your current managers or new hires so they can help your organization grow and prosper. HBC will help prepare your staff to meet the challenges of succeeding in today’s competitive environment. Training is tailored to your needs and can be arranged on an ad hoc basis or on a continuing contract.
MANAGEMENT RETREATSA management retreat organized by HospiceXcel Business Consultants will empower your managers to lead your organization to success by using their innate creativity and imagination. At a retreat, your management team sees you in a different environment and you provide them with a setting more conducive to new ideas and synergy. One half to one-day retreats can be scheduled in settings that allow for the natural personalities of your team to shine outside of the formal environs of the corporate office.
FINANCIAL ASSESSMENT
Revive a troubled healthcare entity with “cost containment and revenue maximization” from HospiceXcel Business Consultants. HBC will help you reexamine process, numbers and provide a detailed and sensitive assessment of all areas in your organization. HBC will also help guide your organization through the financial labyrinth of healthcare reimbursement.
NEW PROGRAM DEVELOPMENT
Let HospiceXcel Business Consultants assist you with needs and resource assessment, new ideas and experimental programs that can move your hospice program to the next level. HBC's is also available to evaluate your program ideas and to assist with their implementation.
PALLIATIVE CARE PROGRAMSBegin a Palliative Care Program with help from HospiceXcel Business Consultants. Offer pain and symptom management, emotional support and guidance for patients with chronic illnesses, years rather than months prior to death. You can provide compassionate care to patients still receiving active treatment and also increase the referrals to your hospice program.
ORGANIZATIONAL DESIGNHospiceXcel Business Consultants will help you recognize the need for organizational redesign to better meet the needs of your community. HBC’s compassionate yet candid review of your organization will help identify areas in need of change, to increase revenues without reducing services. Let us help you make the needed design changes to better serve your client base and improve your profit and loss statement.
PRODUCTIVITY ASSESSMENT
HospiceXcel Business Consultants will provide a sensitive, compassionate assessment of how you can improve efficiency while maintaining a high quality of care.
MENTORING NEW OR DEVELOPING MANAGERSHospiceXcel Business Consultants will provide guidance to your management team on an ongoing basis, as they continue their development. On-site, telephone, or e-mail guidance allows new managers to gain confidence more quickly as they face daily challenges and learn their new responsibilities.
PROGRAM ASSESSMENTHospiceXcel Business Consultants will review your organization to assess its strengths and weaknesses in a sensitive caring manner. TWG professionals will provide proposals for improvement in all facets of your organizational structure.
PROJECT DEVELOPMENTHospiceXcel Business Consultants will provide the services necessary for a new organization startup or assist with the implementation of virtually any new component of your existing organization.
STRATEGIC PLANNING
Develop a vision for your organization to follow during the evolutionary changes common to all entities in today’s fluid healthcare environment. Involving the board of directors, leadership team and entire staff will focus everyone on the mission of the organization and provide a road map to follow to ensure continued success.
SURVIVAL/REVIVAL PLANSHospiceXcel Business Consultants offers an external assessment of organizational direction and sustainability options. Our plans allow you to validate many of your own strategies prior to implementation. HBC will also assess options that might not be the best choices for you or your program’s well being.
